Privacy Policy

1. Introduction

Welcome to GadgetGlow.online (“GadgetGlow,” “we,” “us,” or “our”), operated by HEELAL HANDEL PRIVATE LIMITED. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or make a purchase.

By using GadgetGlow.online, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services. We encourage you to read this policy carefully so you understand how your information is handled.

2. Information We Collect

We collect information in a few different ways, depending on how you interact with our website:

a) Information You Provide Directly

• Name, email address, and phone number
• Shipping and billing address
• Account login details (if you create an account)
• Order history and preferences
• Any information you submit via our contact or feedback forms

b) Information Collected Automatically

• IP address, browser type, and device information
• Pages visited, time spent on site, and click behavior
• Referring website or search terms used to find us
• Cookies and similar tracking technologies (see Section 4)

c) Information from Payments

When you make a purchase, payment details are processed securely through our third-party payment gateway partners. GadgetGlow does not store your complete card, UPI, or net banking credentials on our own servers.

3. How We Use Your Information

We use the information we collect for purposes that include:

• Processing and fulfilling your orders, including shipping and delivery updates
• Creating and managing your account, if applicable
• Responding to customer support queries and resolving complaints
• Sending order confirmations, invoices, and transactional emails
• Sharing promotional offers, discounts, or newsletters (only if you’ve opted in)
• Improving our website, product range, and overall shopping experience
• Detecting and preventing fraud, abuse, or unauthorized activity
• Complying with legal obligations under applicable Indian laws

4. Cookies & Tracking Technologies

Like most e-commerce websites, GadgetGlow.online uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your cart items, login sessions, and preferences, and allow us to understand how visitors use our site so we can keep improving it.

You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the website, such as adding items to your cart or staying logged in.

5. Payment Information

All payments made on GadgetGlow.online are processed through secure, PCI-DSS compliant third-party payment gateways. These providers handle your sensitive payment details directly, using industry-standard encryption. GadgetGlow does not have access to or store your full card numbers, CVV, or banking passwords at any point.

6. Sharing of Information

We may share your information only in the following circumstances:

• Service Providers: With trusted logistics partners, payment gateways, and IT service providers who help us operate our business — bound by confidentiality obligations.
• Legal Requirements: If required to do so by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
• With Your Consent: For any other purpose, only after obtaining your explicit consent.

7. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, restricted internal access, and encrypted data transmission where applicable.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy — including order processing, customer support, legal compliance, and dispute resolution. Once this information is no longer needed, we take steps to securely delete or anonymize it.

9. Your Rights & Choices

As a user, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal and contractual obligations
• Opt out of marketing emails at any time by using the “unsubscribe” link
• Withdraw consent for data processing where consent was the basis for collection

To exercise any of these rights, please contact us at help@gadgetglow.online.

10. Children’s Privacy

GadgetGlow.online is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us: